FAQ’s

Engineered specifically for sleep, Z•TRACK measures pulse rate variability which it then correlates with built-in motion analysis to provide an accurate picture of your sleep. It also monitors blood oxygen and snoring levels to assess breathing disturbances. Z•TRACK analyzes sleep metrics thoroughly and with precision, it learns from that data and adjusts the activity of Z•GEN.

Z•GEN delivers safe, low-strength magnetic frequencies. Z•GEN is comprised of two magnetic generators operating simultaneously. This allows for precise frequency ranges that shape the local environment to enhance the different stages of sleep. These frequencies resonate with the user much like a struck tuning fork can transfer its vibration to a stationary tuning fork. Z·GEN dimensions: 7.5” high x 19” wide x 6” deep.

SOLTEC•Z is the sleep app, able to run on both iOS and Android platforms. This is where you start your session in the evening and end in the morning. This is your single point of truth of how you sleep every night. All your sleep scores, metrics and trends are found here.

SOLTEC•HEALTH allows your sleep patterns to migrate towards healthier sleep. While starting with SOLTEC·HEALTH System, it is common to see a range of scores. Over the next few weeks, you should see your scores rise, become more consistent and you should feel more rested throughout the day. Pay close attention to your scores relative to your baseline numbers and look for non-scored related signs of improvement.  For example, are you awakening less frequently during the night?  Are you able to fall asleep easier when you awaken? Do you have more energy during the day and have less of a desire to take a nap? These cues and others may be an indication your sleep is improving. These improvements can be accelerated by following good sleep hygiene, such as  maintaining a regular bedtime, not eating or drinking right before sleeping, or simply giving yourself enough time to sleep. Pharmaceutical, alcohol, and caffeine use also play their part and must be considered when evaluating one’s sleep. It is also important to note that greater abnormalities in sleep habits typically take longer to change.

For personalization of your sleep environment, we ask that you wear Z•TRACK for three nights without using Z·GEN to establish your baseline metrics. On the fourth night, when starting your Z•TRACK in SOLTEC•Z, Z•GEN will activate and run throughout the night. In the morning when you stop your sleep session in SOLTEC•Z, Z•GEN will shut off automatically.

The SOLTEC·Z app shows, in the upper right-hand corner, a Z·TRACK icon. When you click on the icon, it will show that both Z·GEN and Z·TRACK are connected with green checkmarks. When you press “Start Recording” you will see the timer begin. You will then see a blue light blinking on Z·TRACK indicating the session has initiated. If you look at Z·GEN from above, while its running, you will see the two magnets rotating in their clear windows.

Z•GEN should be placed within three feet of the soles of your feet. The ideal placement is under the bed. If your bed has a clearance of less than 7.5 inches from the floor, you will need to place Z·GEN at the foot of the bed.

SOLTEC•HEALTH is personalized, as each user has different length sleep cycles. As Z·TRACK monitors only one individual, a dedicated system is required for each user.

If your bed partner’s feet are within 3’ of the Z•GEN, they can be affected. If your bed partner finds your sleep sessions disruptive, the best practice is to place the Z•GEN at the far corner of the foot of the bed.

The Sleep system makes little to no noise.

Results may vary as everyone sleeps differently. Many have seen results in as little as two weeks. For others it may take more time to impact your sleep metrics. There are many choices you make while awake that influence your sleep. These include caffeine, alcohol, pharmaceuticals and many others. All of these behaviors contribute to what we call sleep hygiene.

Yes, we have a Relaxation feature that can be used anytime throughout the day. We recommend this feature to compliment the SOLTEC•HEALTH System in optimizing sleep results at night.

Yes, the Relaxation feature has settings for 30 minutes and 1 hour. The “Deep” setting is ideal for a power nap.

The system measures and analyzes your unique data in-order to personalize the magnetic frequencies to match your normal sleep cycles. Z·TRACK needs to be worn on your wrist to track the stage of sleep that you are in and send correct instruction to Z·GEN.

Try to adjust the fit on your wrist and secure it on the setting, which is loose enough, while holding Z·TRACK in a stable position. In the future we will have different band options. You want Z·TRACK to rest comfortably on the wrist though tight enough to get a good reading.

Once you have used Z·TRACK for three nights to collect your baseline data, you must continue to use Z·TRACK with SOLTEC•HEALTH. Z·GEN is unable to condition your sleep environment without guidance from Z·TRACK.

Yes, but not while you are using it at the same time. If they use their Z·TRACK with your magnetic generator, at the end of the night, their data can then be transferred through their phone to the cloud and stored in the database.

SOLTEC·Z must be used in the same room as Z·TRACK and Z·GEN in order for the devices to be connected. Ensure that you are wearing Z·TRACK before starting a sleep session.

When using SOLTEC•HEALTH maintain a safe distance of six inches between SOLTEC•HEALTH System and a pacemaker, implantable cardioverter defibrillator, deep brain stimulator or active implantable device. The system may interfere with these devices and increase the risk of injury, illness. Consult with a medical provider on whether the SOLTEC•HEALTH System could affect your implantable device.

Electromagnetic compatibility and FCC testing were conducted in accordance with international standards. SOLTEC•HEALTH has passed stringent electrical safety testing requirements in accordance with international standards.

Your sleep data is stored in an encrypted database so that if you lose your device, we can restore your original data to a new device. This data is anonymized which ensures your privacy. We have your membership data in a separate, secure database which we use for customer experience and warranty issues. Your personal identifiable information will never be shared with others.

We process and save your physiologic data using Z•TRACK to determine your sleep scores. Each night Z·TRACK and Z·GEN use the data to make real time sleep adjustments which further refine and personalize your sleep session.

No, we value privacy and will make sure your data stays confidential.